Quality Control Reverification Specialist

Overview

Description The Quality Control Reverification Specialist is responsible for ensuring the accuracy and validity of information provided in mortgage loan applications through detailed verification processes. This role involves contacting employers, financial institutions, and other relevant parties to confirm employment, income, assets, and other critical data. The specialist plays a key part in maintaining loan quality and regulatory compliance.

• Conduct reverification of employment, income, assets, and other critical loan applications data via phone, email, and mail.
• Document all reverification attempts and results accurately in the loan origination system.
• Identify discrepancies and inconsistencies in information and escalate them to the appropriate parties for resolution.
• Ensure compliance with company policies, regulatory requirements, and investor guidelines.
• Maintain confidentiality and security of sensitive information.
• Communicate effectively with internal teams, borrowers, employers, and financial institutions.
• Assist in preparing reports on reverification activities and findings.
• Stay up-to-date with industry and regulatory changes.

• High school diploma or equivalent; additional education or relevant certifications a plus.
• Previous experience in mortgage processing, quality control, or a related field preferred.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proficiency in using computers and loan origination systems.
• Ability to manage time effectively and meet deadlines.
• Knowledge of mortgage industry regulations and compliance requirements.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.

$18 - $23 per hour DOE.