Host, Customer Service​/HelpDesk, Customer Service Rep

Full Time Host Role - Crimson Lane Vineyards

Crimson Lane Vineyards is a new Virginia winery in Linden. We are a small production vineyard committed to creating premium estate wines and offering our guests a friendly but elevated experience.

Our Tasting Room:
We are open by appointment only Thursday to Sunday. We believe in taking time to introduce Crimson Vineyard, share our story and talk about our wines with our guests.

• Courteously greet customers and provide them with fun, educational and outstanding customer service that always exceeds expectations
• Answer telephones, process orders, and provide customer service
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Assist with routine housekeeping including cleaning, stocking of retail products and washing and polishing glasses and other duties as assigned
• Cultivate long term relationships with customers and club members to keep them coming back.
• Perform opening and closing duties, as needed
• Maintain a high level of relevant Crimson Lane wine and Vineyard knowledge by remaining familiar with current press information, memos, marketing information, private experiences and other wine related publications provided to you
• Ability to stand for prolonged periods of time, bend, stoop and lift at least 25-40 pounds
• Work weekends, evenings, and some holidays. Desired commitment of Thursday-Sunday or 3 of those 4 days.

• $18.00 hourly
• Employee discount
• Paid training