Aquatic Center - Operations Manager

Current job opportunities are posted here as they become available.

Aquatic Center Coordinators and Recreation Supervisor

The Operations Manager will be responsible for the management and operations of the Operations staff at the Proesel Park Family Aquatic Center. The Operations Manager will prepare staff schedules, evaluate processes, lead training and mentoring of staff, and evaluate staff at the end of the season.

Include the following. Other duties may be assigned.

• Lead staff through professional attitude and superior job performance
• Directly supervise Operations Attendants
• Maintain inventory of Aquatic Center supplies
• Complete appropriate documentation including incident and accident reports, instructor evaluations, and other documentation as assigned
• Address customer requests and complaints in a courteous and thorough manner, involving managers as needed
• Comply with all Village policies, protocols, and procedures
• Perform other job-related duties as assigned

• Ensure the cleanliness and tidiness of all areas of the Aquatic Center, including but not limited to the pools, pool deck, locker rooms, pool entryway, pool parking lot, and concession stand area
• Proactively seek out cleaning needs, safety hazards, and maintenance needs throughout the facility. Resolve issues within level of training and report larger issues to on-site management immediately.
• Conduct frequent checks of the locker rooms and pool decks to ensure all areas are properly stocked with supplies, trash cans are emptied, floors are clear and clean, furniture is in-place, etc.
• Create a welcoming environment for patrons
• Provide patrons with a favorable impression of the Aquatic Center by efficiently and productively completing tasks
• Handle cleaning equipment and supplies in an appropriate manner and use only as intended
• Maintain a clean and tidy work environment at all times. Take special care to eliminate and reduce potential hazards (i.e. slip, trip, fall) to the public when completing work in public areas.
• Work with all cleaning products per the instructions on the bottles
• Ensure all cleaning products and chemical bottles in use are labeled. Report any products lacking appropriate labels to management immediately.
• Courteously, promptly, and correctly answer all patron questions
• Keep all required checklists, inventory, and paperwork up to date
• Be aware of emergency action plans and be prepared to perform assigned role at all times

The wage range for this position is $18.50-$19.50 per hour. This position is seasonal and does not qualify for benefits.

This position requires management responsibilities of a supervisory nature. Incumbents must be proficient in basic concepts relating to personnel management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Completion of American Red Cross Certification in Lifeguarding preferred
• Prior experience as Operations Attendant required
• High school or college education in progress or completed

This position requires the following.

• Ability to positively interact with the public
• Ability to lead small group and individual swim lessons with varying ages
• Ability to complete and maintain swim lesson paperwork
• Must be able to attend all mandatory meetings and instructor development sessions as scheduled
> COMPUTER SKILLS

Proficient with Microsoft Office Suite. Ability to learn how to navigate and utilize the Civic Rec registration system for program rosters and Point of Sale.

LANGUAGE SKILLS

Ability to read and comprehend instructions, correspondence, and memos. Ability to properly fill out incident and accident reports as well be able to communicate in an emergency situation

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide numbers. Ability to perform these…