Receptionist, Customer Service​/HelpDesk

We are seeking professional and customer-focused individuals to join our team as a Booking Site Office Receptionist. The successful candidates will possess excellent communication skills, the ability to work efficiently under pressure, and a flexible approach to work, ensuring a positive experience for all visitors.

Responsibilities:

• Assist with guest check-ins and provide a warm, welcoming service.
• Handle general enquiries, both in person and via phone or email, ensuring prompt and accurate responses.
• Perform general office duties, including data entry, filing, and maintaining a well-organised reception area.
• Provide information to guests regarding site facilities, services, and local attractions.
• Handling administrative duties related to bookings and customer records.

Requirements:

• Previous experience in a similar receptionist or customer service role is preferred. Full training will be provided to the right candidate.
• Applicants must be over 18 years of age.
• Strong communication skills, with the ability to remain calm and professional under pressure.
• A customer‑centric attitude with a commitment to delivering excellent service.
• Flexibility to work weekends and bank holidays as required.

Fantastic benefits for our team:

• Up to 50% off Foo d and Drink.
• Exclusive Access to Sage Employee Benefits & Discounts.
• Exclusive Access to Discounts at Local Seaside Attractions.
• On-Demand GP Service.

As Lincolnshire's leading holiday park operator, Blue Anchor Leisure offers more than just a job.

With over 50 years of experience on the East Coast, Blue Anchor Leisure has a distinguished legacy.

Family-run with family values,we are proud to employ locally and nationwide giving back to our community. As an East Coast company, we have a wealth of exciting opportunities, over 300 fantastic team members, 18 beautiful seaside locations, and a long history on the Lincolnshire Coast.

Located in some of the mostpicturesqueparts of Lincolnshire, our parks and facilities provide guests, owners, and team members with memories that last a lifetime. We’re passionate about what we do, and we havea greattime doingit, all of whichis reflected in our agile culture.

All new talent is welcomed with open arms, and we wish you the best on your journey with Blue Anchor Leisure.