Senior Support Worker

Senior Support Worker

Job Type –Permanent/Full-Time
Salary -£27,540 per annum, + £1,300 unsocial working hours supplement
Hours –35 hours (plus 5 hours paid lunch breaks)
Location –Lincoln

Are you passionate about helping young people thrive? An experienced support worker ready to step up and embrace a new challenge? Do you want every day at work to make a real difference – leading and supporting a frontline team as young people build independence and transition confidently into adulthood? If so, we’d love to hear from you!

Our NEST service in Lincolnshire is a commissioned and Ofsted regulated supported housing service, that helps vulnerable young people, aged 16-21yrs, who are homeless or are threatened with homelessness, to live independently. This service is for young people with low level to complex needs including social, emotional, and behavioural difficulties.

Our aim is to inspire the young people we support to be ambitious and embrace new opportunities. We offer transparent, positive, and open working environments that foster inclusive working cultures and encourage creativity and an engaging mind-set. We enable the young people we support to have new experiences and develop new skills to become independent and make a positive contribution to society.

The purpose of this service is to transform the lives of Lincolnshire’s most vulnerable young- people and our vision is to ensure every person in our services is given the support they need to have a chance at a brighter future.

We are seeking a passionate, energetic, and aspirational Senior Support Worker to work under the direction of the Team Manager, taking a lead role in supporting a team of Support Workers within a 24/7 Hub. You will help ensure the delivery of high quality, effective supported housing services for young people, meeting their needs while contributing to contractual requirements and organisational targets.

As a Senior Support Worker, you will play a key role in maintaining high operational standards and achieving positive, measurable outcomes within the hub. You will supervise frontline Support Workers and provide leadership, guidance, and support to the wider team to deliver person centred, tailored support that helps every young person progress positively through their journey with us.

You will bring experience in support planning and risk assessment, alongside a strong understanding of the challenges faced by vulnerable adults and young people. Excellent interpersonal skills, a collaborative approach, and a genuine commitment to supporting colleagues to deliver positive outcomes are essential in this exciting and rewarding environment.

This is a fast paced, reactive environment where energy, initiative and resilience are vital, as a Senior Support Worker you need to be -

• An authentic leader who acts with honesty and confidence.

• A positive force, encouraging a can-do attitude.

• Reliable and motivated with a desire to help others learn and thrive.

• Resilient and calm under pressure.

• Flexible and think on your feet.

• Empathetic and creative with a solutions-oriented mind.

• Curious and Diligent in your work.

• Work collaboratively with others, including direct reports, NEST management team and external partners.

• Organised and self-motivated with the ability to set clear objectives and performance targets for yourself and each direct report.

• A good role model who communicates positively and professionally.

You will receive a £1,300 unsocial hours supplement for working between 8am and 11pm, including weekends, on a rolling rota agreed with the Team Manager.

• Experience leading and coordinating team working.

• Excellent leadership skills, striving to continuously train and develop the team.

• Ability to communicate well both in written and verbal communication, avoiding use of jargon, with both internal and external agencies.

• Experience of partnerships working and building positive working relationships.

• Experience of using components of Microsoft Office including Outlook and Teams.

• Experience of delivering on agreed targets / outcomes / performance standards.

• Experience of budget management.

• Flexib…