Support Engineer - North East

Myn is an AI driven marketplace that connects the candidates, clients and recruiters. Myn collaborates with leading employers to offer exclusive, carefully matched contract and permanent positions.

My client is not just offering you a job; they're inviting you on an adventure. Picture yourself as part of one of the UK's largest independently employee‑owned BMS companies. Growth, collaboration, and wellbeing are more than just values to them. Apply today and join their team and discover a workplace where passion thrives, and every day brings new opportunities for innovation.

• Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers.
• Produce concise reports from PPM visits to be submitted promptly in line with KPI’s from our customers.
• Keep various schedules and trackers of maintenance works up to date for visibility of both BMSI and our customers.
• Carry out small repairs & remedial works.
• Provide routine inspections of BMS equipment to ensure optimal performance and reliability.
• Respond to customer service calls in the event of a system failure.
• Document service activities, including maintenance tasks, repairs, and client interactions.

• You should be familiar with Trend & IQ Vision. Experience with any of the following systems would also be advantageous;
  Tridium, Schneider Eco Struxure, ALC, would be advantageous.
• You must have experience of working within the building controls industry, as well as have an understanding of mechanical plant. Time spent working within data centre environments would be looked on favourably.
• You will have proven diagnostic skills and be able to systematically identify and resolve technical problems.
• Excellent communication skills, with the ability to explain technical concepts to non‑technical clients.
• Ability to work independently and collaboratively in a team environment.
• Be located within the North East.
• Possess a full UK driving licence.
• Hold a CSCS skill card or equivalent.
• Be PC literate. You will also be required to be on call for emergency or breakdown purposes, on a rota basis.

• Highly competitive salary
• A generous bonus scheme
• Standby allowance
• Overtime available
• A wide‑ranging company car scheme (that includes fully electric vehicles) or the option of driving your own car and being paid a monthly car allowance.
• BMSI is an employee owned company, which you would become part of after 12 months service.
• A contributory pension scheme (the Company contributes 6% of your basic salary).
• Free private medical insurance with BUPA.
• Life assurance of 4 x annual salary.
• 25 days holidays, plus public holidays, with the opportunity to buy an additional 3 days per annum.
• Cycle scheme up to £2500, designed to encourage our workforce to keep themselves fit!

Take the first step towards an exciting future, with a company that is as committed to you as it is creating a more sustainable future. We can't wait to hear from you!