Implementation Consultant

Career Opportunities with ECI Software Solutions

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Location: Remote UK with occasional travel to our UK headquarters:

Eden House, Whisby Road, Lincoln, LN6 3DG

At ECI we build software that supports merchants in the Timber and Building Material Supply industries. These organizations make real products and real impact every single day. Our ERP solutions give them control over their processes, insight into their performance and the ability to grow with confidence. Clear information and smart workflows that help instead of complicating. That is what we stand for.

We work for companies that invest in craftsmanship and innovation. They deserve technology that makes their work smarter and future proof. Our software does exactly that by helping them plan, produce and deliver efficiently and sustainably.

Within ECI you will find a mix of experienced professionals and new talent with fresh ideas and ambition. Knowledge sharing, development and teamwork are part of our everyday culture. We are open, supportive and focused on achieving success together.

It is no coincidence that we have received the Great Place to Work award five years in a row. It reflects how we invest in people, provide opportunities and create an environment where everyone can feel valued and can grow.

We’re looking for an Implementation Consultant who enjoys working with customers, solving problems and delivering successful ERP implementations. You will guide clients through the full implementation process of our software, ensuring they get the most value from our technology. This is a hands‑on role where you combine technical knowledge with strong communication skills.

• Acting as the primary representative for new customers during implementation
• Leading workshops to map current and future business processes and perform gap analysis
• Gathering requirements and translating them into system design
• Configuring and testing the system according to specifications
• Managing data migration and validation
• Supporting go‑live and providing post‑implementation consulting
• Training users and sharing best practices
• Reporting on activities and time spent
• Identifying and managing potential issues in coordination with the project manager

You bring curiosity, technical understanding and confidence in working with business systems and customers. You communicate clearly, enjoy collaboration and are comfortable taking ownership.

• A BA or Master’s degree in Business, Accounting, Supply Chain, Information Systems or equivalent
• 1–3 years of experience in software implementation or consultancy
• Strong understanding of Timber, Builders’, or Plumbers’ Merchant environments, covering both Counter sales and Yard/Warehouse logistics
• Ability to present complex concepts clearly to users with varying technical expertise
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills in English

ERP experience is strongly preferred.

• Clear growth opportunities as our European organization scales
• Hybrid working possibilities
• Competitive benefits including pension
• A workplace with around 60 colleagues and an engaged professional team
• The chance to work on impactful projects and help customers succeed
• Training budget and access to our Learning & Development platform with over 16,000 online courses