Sales & Strategic Account Manager Cyber & ICT Services

Sales & Strategic Account Manager – UK Cyber & ICT Services – Remote – Full Time

Salary: £70,000 – £75,000 + 30% bonus (dependent on targets met)
Location:
Remote - (Likely 3–4 days at MASS or Customer sites)

Benefits include:

25 days annual leave (inclusive of up to 3 days December shutdown)
• Buy or sell up to 5 days’ leave
• Two pension schemes
• Private Medical & Dental Insurance
• Life Assurance (4 x salary)
• Save and share schemes
• Electric/Hybrid car leasing
• Cycle to work
• Retail discounts
• Continuous Professional Development
• Annual Wellness Allowance

Help shape the digital and cyber capabilities that keep the UK secure

We’re looking for a strategic, customer-focused individual to lead and grow our relationships across the Cyber and ICT domains.

As Strategic Account Manager, you’ll work closely with Defence and Government customers to identify, develop and deliver opportunities that strengthen national resilience. You’ll represent MASS’s capabilities in cyber security and ICT managed services, ensuring we remain a trusted partner for secure, integrated and mission‑critical solutions.

If you have a strong understanding of Defence and Government environments and the ability to turn insight into opportunity, this is a chance to influence meaningful, long‑term outcomes.

What you’ll be doing

In this role, you’ll take ownership of key customer relationships within Defence and Government, developing account plans that build on existing partnerships and uncover new areas for collaboration.

You’ll identify and qualify opportunities in cyber resilience and ICT managed services, ensuring MASS’s expertise and innovation are positioned effectively. Working alongside technical, delivery and bid teams, you’ll help shape solutions that meet complex customer needs and secure tangible growth.

You’ll represent MASS at meetings, industry events and briefings, maintaining strong situational awareness of customer priorities and emerging funding streams. Throughout, you’ll ensure accurate reporting of account performance and forecasts, aligning your activities with MASS’s strategic direction and values.

The invaluable experience you’ll bring, to help us achieve more

We’re expecting that you’ve been in this kind of customer‑facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to a mixed audience of varying technical abilities:

Essential

• Understanding of and working knowledge of Defence contractors, MOD entities and associated Government agencies.
• Experience of Business Development or Account Management in Defence or Secure ICT.

Desirable

• Familiarity with digital service delivery models and managed service frameworks.

Our non-negotiables:

Due to the highly secure nature of the projects that you will be involved with, youmustbe:

• AUK Nationaland eligible to work in the UK
• Eligible to obtain and maintain a UK Government Developed Vetting(DV) security clearance

Interviews:
First round interviews will be conducted via Teams throughout November, with final round interviews will be conducted during the second week of December. Who is MASS?

MASS is an independent, global technology company, trusted by highly‑secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.

We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you’re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply

today

to see how working for MASS could work for you!

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