Night Receptionist

At Icon Inc, we're redefining student accommodation with style, energy, and a forward-thinking approach. With vibrant locations in Lincoln, Leeds, and Liverpool, we offer more than just a place to stay – we provide an experience. Now, we’re looking for a dynamic Night Concierge to join our team at Gravity in Lincoln.

As a Night Concierge, you’ll be the heartbeat of our Lincoln site during the night. This role is perfect for someone ready to elevate their career in customer service and gain hands-on experience in lettings and sales. Every night brings new challenges, from assisting tenants with their needs to ensuring the building’s security, managing stock, and handling administrative tasks.

• Be the Go-To Person:
  Handle tenant inquiries and ensure they have a seamless experience throughout their stay.
• Keep Things Secure:
  Monitor building security, including CCTV, and address any concerns that arise.
• Stock Wizardry:
  Manage and rotate stock, ensuring everything is always well-supplied.
• Pantry Pro:
  Oversee the pantry facilities and set up breakfast, maintaining impeccable presentation.
• Maintenance Maestro:
  Address any maintenance issues that crop up during the night.
• Admin Expert:
  Stay on top of administrative tasks, ensuring everything runs smoothly.
• Clean & Tidy:
  Help maintain the cleanliness of the building to our high standards.

• Customer service experience: 1 year (preferred)
• Nights experience: 1 year (preferred)

This position is 24 hours per week - variable to rota!

Job Type: Permanent

• Discounted or free food
• Employee discount
• Store discount

Gravity, Lincoln

• What You Bring:
• A Passion for People:
  Excellent customer service is your mantra.
• Self-Starter:
  You’re comfortable working independently and making decisions.
• Tech-Savvy:
  Strong IT skills are a must.
• Numbers Know-How:
  Basic financial knowledge will serve you well.
• Detail-Oriented:
  You’ve got a keen eye for the little things that make a big difference.
• Experience:
  
  Previous experience in guest relations, hotel roles, or a similar environment is essential.