Senior Manager- Collections and Recoveries

Location: Heighington

SENIOR MANAGER- COLLECTIONS AND RECOVERIES LONDON- HYBRID UP TO £135,000 This is a senior role with significant strategic and regulatory exposure, focused on building and evolving collections and recoveries frameworks for a regulated UK financial services business.

THE ROLE Developing and owning collections and recoveries strategies, including policy implementation and controls Managing relationships with debt collection agencies, including debt sale strategy, pricing, and contractual changes Leading on customer forbearance approaches and monitoring default trends Ensuring fair customer treatment in line with FCA expectations and UK regulations Acting as a key contact for regulatory communication, including engagement with the FCA Supporting the business's transition from BNPL into broader cash management product This is a Certified role, requiring confidence operating in a regulated environment.

REQUIREMENTS Extensvie experience in collections and recoveries strategy Strong experience working with debt collection agencies and debt sale processes Backgorund in SQL In-depth knowledge of UK regulations, including experience engaging with the FCA Excellent communication skills and stakeholder management capability

HOW TO APPLY

Please apply below or email