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Customer Advisor - Checkouts

Job in Lincoln, Lincolnshire, LN2, England, UK
Listing for: B&Q
Part Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Customer Advisor – Checkouts

Location:

B&Q, Lincoln – Part‑time, 15 hours per week, 6‑month fixed‑term contract.

Shifts available Monday – Sunday, 7:00 am – 10:00 pm.

UK notional hourly rate: £12.71 per hour.

Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers ideas, advice, tools and confidence to create a home they’ll love. As a Checkouts Customer Advisor you’ll be a key part of this journey.

What the job involves
  • Provide expert advice and guidance to customers on home improvement projects.
  • Drive sales, support click & collect, and set up displays to enhance the customer experience.
  • Operation of the tills and delivery of outstanding customer service.
  • Collaborate with the team, with potential training across various areas of the store.
What we need
  • Friendly, outgoing, and enthusiastic about home improvement.
  • Strong customer‑service focus and ability to listen to customer needs.
  • Flexible to work a rota that includes weekends, evenings and bank holidays.
  • Willingness to learn new technology and adapt to new ways of working.
  • Strong teamwork skills.
Benefits
  • Competitive salary and 6.6 weeks holiday.
  • Award‑winning pension scheme and Share Save options.
  • Payroll giving, Employee Assistance Programme, and shopping discounts.
  • Wellness benefits, generous breaks to keep you refreshed.
EEO Statement

B&Q is committed to making our workforce diverse and inclusive. We encourage everyone to apply, including those who need recruitment adjustments – please contact

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