Account Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

To join our Residential High Efficiency HVAC team as an Account Manager supporting the installation of high efficiency heating, cooling and domestic hot water equipment in homes across Rhode Island. You will work directly with contractors and customers to promote the availability of program rebates, understand the requirements for rebates, support proper equipment installation and provide training on testing for optimal efficient heat pump operation.

• Travel throughout RI to inspect program rebated equipment to verify make and model and review installation
• Provide feedback to contractors as needed
• Respond to and provide ongoing support to resolve customer and contractor issues

• Train contractors on program testing procedures
• Develop and share resources to promote best installation practices

• Review contractor testing data
• Provide feedback to contractors

• Educate customers about high efficiency HVAC equipment including heat pumps and heat pump water heaters
• Present at customer events and trainings
• Assist with applying for rebates and selecting systems and contractors
• Develop and share best practices for operating heat pumps
• Gather customer feedback regarding contractor installation and rebate process

• Travel to local manufacturers, distributors and HVAC companies to engage industry stakeholders with the program
• Identify and enroll HVAC companies in the program
• Attend and present at industry events and conferences
• Promote program rebates and the value of performance testing

• Residential HVAC installation background, Service Manager experience preferred
• Proven ability to learn and process technical information from many different sources - new products, services and measures are regularly introduced into the program
• Strong interpersonal, writing, verbal communication, and reporting skills
• Detail oriented with an ability to balance and manage multiple tasks and deadlines both independently and in a team setting
• Proficiency with Microsoft Word, Excel, and Power Point

$66,000 - $70,000

This is a safety-sensitive position and may include field work (such as work in industrial/commercial locations and customer homes), warehouse work, or requires driving on behalf of the company. Individuals provided a conditional offer of employment for this position must successfully pass a post-offer, pre-employment drug test and consent to the company obtaining a motor vehicle report evidencing a satisfactory driving record.

Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug test and maintain a clean driving record as an ongoing requirement for continued employment.

$65,800.00 - $98,700.00

USD

Salary

Any offered salary is determined based on internal…