Assistant Store Manager Mobile

Company:
Cox Communications, Inc.

Job Family Group:
Sales

Job Profile:
Assistant Store Manager I Mobile - CCI

Management Level: Individual Contributor

Flexible Work Option:
No remote option; must work at a specified Cox location

Travel %:
No

Work Shift:

Day

Compensation:
Hourly pay rate is $23.27 - $34.90/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00.

Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I (ASMI) you’ll help them align around creating the best sales experience possible. You’ll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base.

And you’ll keep a keen eye on the competition, watching pricing trends for peak positioning.

You know the drill with retail schedules - it’s all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You’ll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you’re handling some of their day-to-day responsibilities. Speaking of responsibilities…

• The ASM I typically oversees a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives.
• Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals).
• Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets).
• Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met.
• Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies.
• Serve as a point of escalation for complicated sales and/or customer disputes.
• Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives.
• Support troubleshooting for customer technical problems and sales tools related issues.
• Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership.
• Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools.
• Assist with hiring, onboarding, developing, and scheduling sales staff.
• Assist with daily cash reconciliation and weekly store audits as assigned.
• Assist with store and sales floor inventory to ensure alignment with corporate store design strategy.
• Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses).

It’s a lot of work, but with great responsibility come great rewards. Read to find out more.

• A competitive wage and top-notch bonus/incentive plans.
• A pro-sales culture that honors what salespeople (like you!) contribute to our success.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

• High School Diploma/GED and 3 years’ experience in a related field (sales, business and/or management). The right candidate could also have a different combination, such as any level…