Quality Engineer

Summary
The Quality Engineer will provide quality assurance support across multiple manufacturing facilities, ensuring consistent product and process performance. This role will focus heavily on New Product Introduction (NPI), supplier quality management, and customer-related quality issues. The ideal candidate will have strong expertise in PPAP, corrective actions, and ISO 9001 quality management systems.

Key Responsibilities

New Product Introduction (NPI)

Lead quality planning activities for new products, including creation and approval of control plans, FMEAs, inspection plans, and validation requirements.
Support cross-functional teams to ensure smooth product launch and compliance with customer requirements.
Coordinate measurement system analysis (MSA), capability studies, and first article inspections.

Supplier Quality

Evaluate and qualify new suppliers through audits, capability assessments, and quality performance reviews.
Manage supplier PPAP submissions, ensuring accuracy, completeness, and timely approval.
Drive supplier corrective actions and continuous improvement initiatives.
Monitor supplier performance metrics and maintain approved supplier quality documentation.

Customer Quality

Serve as a primary quality liaison for customer inquiries, complaints, and escalations.
Lead root cause analysis and corrective action responses (8D, 5 Why, Fishbone, etc.).
Support customer audits and ensure ongoing compliance with customer-specific requirements.
Maintain clear communication with customers to ensure issues are resolved promptly and effectively.

Core Quality Systems & Compliance

Maintain and support ISO 9001 quality management system documentation, audits, and continuous improvement efforts across all supported facilities.
Ensure consistent application of company quality standards and best practices across sites.
Contribute to internal audits, process audits, and management review activities.
Support development and improvement of standard work, procedures, and quality tools.

Qualifications

Bachelor's degree in Engineering, Quality, or related technical field.
5+ years of experience in manufacturing quality engineering (multi-site experience preferred).
Strong knowledge of PPAP, APQP, FMEA, MSA, SPC, and corrective action methodologies.
Experience working within an ISO 9001-certified environment.
Excellent problem-solving, communication, and project management skills.
Ability to travel between manufacturing facilities as required (up to 50%).