Field Service Technician - GARANT

Overview

As a proud member of the Windmoeller and Hoelscher Group, GARANT develops and sells machines for the production of paper bags in all variations, contributing to the future of sustainable and innovative packaging solutions. We are driven by craftsmanship, teamwork, and a shared passion for engineering excellence, and our culture thrives on collegial cooperation, personal responsibility, and solution-oriented action.

• In the role of Service Technician, you will be responsible for recording and documenting spare parts requirements directly at customer sites, assembling and installing spare parts, retrofits, and upgrades on our machines, and performing regular maintenance and mechanical overhauls to ensure optimal uptime.
• You will analyze and resolve technical faults, support customers directly on-site, and provide training and assistance to customer teams to ensure the safe and efficient use of our machines.

• Completed training as an industrial mechanic, mechatronics technician, or a similar technical qualification, ideally supplemented by further technical training.
• Initial experience in mechanical engineering or maintenance is helpful, along with a strong understanding of mechanics and electronics.
• Independent, solution-driven, and customer-focused mindset, a willingness to travel internationally, and a good command of English.

GARANT offers competitive pay along with paid training, paid time off, company-paid long-term disability and life insurance, a 401(k) with company match, and a full suite of benefits including medical, dental, and vision coverage. Additional benefits include voluntary life, critical illness, accident, and hospital indemnity insurance, flexible work schedules, tuition reimbursement, and a supportive, family-oriented work environment.

If this opportunity resonates with you, we would be delighted to hear from you. Explore an opportunity with us and consider joining a team that is committed to quality, innovation, and global impact.