Technician, Field Svc

Overview

Join to apply for the Technician, Field Svc I role at Canon USA. If finding an effective fix and supporting customers with the highest level of service standards sounds appealing, Canon USA, a leader in technology, solutions, and services, wants to know your story. This role will be based out of Lincoln, Nebraska.

• Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

• Hold a High School diploma or equivalent experience required.
• Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• Ability to travel (valid driver's license and acceptable driving record necessary).
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• Must be able to lift 50 pounds and be active more than 50 percent the time (walking, standing, stooping/kneeling).

We are providing the anticipated base salary range for this role: $19.00 - 26.31 hourly. This role is eligible for a transportation allowance. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, vacation, and more. A comprehensive list of benefits is available at the Canon careers site.

About Canon's Kyosei philosophy of social and environmental responsibility. Visit us at  Connect with us on Linked In at

Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags: #pm19

Canon U.S.A., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All applicants must reside in the United States at the time of hire. The company will not pursue or support visa sponsorship. We comply with all applicable laws, regulations, orders and mandates.