Sales Representative

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United States Of America

English

The Sales Development Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.(Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “
World’s Best Workplaces ,” “
Best Company Culture ,” and “
Best Companies for Career Growth ” awards every year? Then a/an Sales Development Representative position at Concentrix is just the right place for you!

As a/an Sales Development Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

• Call potential clients and develop leads for our sales closing teams.

• Manage a high volume of cold and warm customer engagements via phone with a focus on meeting customer needs.

• Provide accurate weekly, monthly, and quarterly sales forecasts.

• Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.

• Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.

• Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.

• Find opportunities to upsell our client's product and always deliver expert customer experiences.

• Deliver expert customer experiences…with a smile.

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:

• Ability to commute to and work in our Nashville, TN office.

• 1+ years' experience working in a sales or customer service capcity, preferably in a corporate office setting.

• Experience using an auto-dialer, and willing to be on the phone 70% of your work day.

• Prior success in achieving personal and team sales quota/goals.

• Experience in high-volume calling and learning new technologies.

• Having a coachable and adaptable attitude with excellent knowledge of MS Office programs.

• Experience working with  or similar CRM.

• An aptitude to cross-utilize many different software systems and use them effectively on a daily basis.

• Must reside in the United States and have a valid U.S. address for residence

• Proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies

• Must reside in the United States and have a valid U.S. address for residence

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers,…