Auto Care Center Coach

Position Summary... What you’ll do...

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise ensuring effective merchandise presentation accurate and competitive pricing and proper signing and instock and inventory levels budgeting and forecasting sales assessing economic trends and community needs and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies Provides customer service and assistance by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a safe shopping environment creating and processing customer requests and service orders in accordance with company policies and procedures explaining Auto Care Center and automotive products and services ensuring technicians are trained and certified on service related procedures and staging customer vehicles and assisting with work flow as necessary Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise securing fragile and high shrink merchandise maintaining equipment in accordance with company guidelines handling customer and merchandise claims and returns zoning the area ordering arranging and organizing merchandise
99 supplies and monitoring the Auto Care Center and automotive area for environmental disposal for example batteries tires oil and OSHA compliance and ensuring customer safety and satisfaction Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices Respect the Individual:
Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx
000B Respect the Individual:
Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex
000B Respect the Individual:
Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity:
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity:
Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates…