Homeless Rental Coordinator Division of Housing & Program Services

About the Agency

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city’s housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

We maintain building and resident safety and health.

We create opportunities for New Yorkers through housing affordability.

We engage New Yorkers to build and sustain neighborhood strength and diversity.

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed.

Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings. The Division of Housing Opportunity & Program Services ensures that HPD’s affordable housing is made available through fair, transparent, and accessible programming. Developers creating affordable housing are required to offer many types of units through an open lottery process on NYC Housing Connect and fill other units through a placement process for households in the City’s shelter system.

Housing Opportunity & Program Services (HOPS) administers the housing lottery and homeless placements programs and crafts policy and procedures to ensure that these programs offer equal opportunity to all applicants and affirmatively further fair housing.

The Homeless Rental Coordinator will oversee and facilitate the pathway for a homeless household residing in shelter to enter permanent, affordable housing and successfully exit homelessness.

As the Homeless Rental Coordinator, your role will oversee a portfolio of projects with homeless set-asides, monitoring vacancies and other project information from their delegated set of sponsors to ensure that the projects are consistently meeting their homeless restrictions. The Homeless Rental Coordinator will be responsible for making appropriate referrals of homeless clients to the building owner. The referral process will involve coordinating with the Department of Homeless Services (DHS) and the NYC Human Resources Administration (HRA) to ensure the timely lease-up of homeless units.

The Homeless Rental Coordinator will report to a Homeless Rental Team Leader.

• Establishing and maintaining effective communications with the Department of Homeless Services, the Human Resources Administration, various divisions of HPD, housing developers, and other external partners.
• Gaining an understanding of the regulatory terms pertaining to homeless set aside units and client eligibility criteria for these units.
• Obtaining timely information from developers to document their compliance with the homeless restrictions of their projects.
• Maintaining accurate tracking of the available units in your portfolio and the status of pending client referrals.

• Basic knowledge of affordable housing programs and homeless services.
• Ability to work well on teams and independently. Strong interpersonal skills.
• Experience with MS Excel and other MS Office programs.
• Strong written and verbal communication skills.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.