Director, Operations Improvement

JOB SUMMARY

At a national level, sets, aligns, and continuously reviews operational resources to support SSMG facilities through directed improvement opportunities in operations. Has technical oversight and works with region and site level teams to execute strategies to improve operational cost.

• Strategically create and adjust department activities, policies, and procedures to meet or exceed key performance metrics and customer satisfaction goals.
• Writes and adjust Standard Operating Procedures (SOP) to ensure standardization throughout network.
• Consultative and execution based on observations.
• Leads project teams on Gemba (waste) walks and manages solutions to improve all aspects of operation.
• Analyzes, identifies, and proposes action to the solution of problems with the operation of the division departments to increase the effectiveness of the operation.
• Develops key metrics and indices to drive improvement within daily, weekly monthly and annual results.
• Serves as a division spokesman in cases of inquiry, feedback, or requests for special information to facilitate the accurate and precise flow of information.
• Aids in the solicitation of new or prospective business by participating in company meetings and any other market activities to foster the company’s recognition within the business community.
• Assist in recruiting, hiring, and developing of associates. This includes evaluations and performance documentation.
• Maintain high quality standards by following specifications, local and federal governance, and Sysco’s quality programs (including 3rd party auditing).
• Ensures safety is a top priority by setting direction to reduce or eliminate operations-related injuries or accidents and assist EHS Director with training initiatives.

Education:

Bachelor’s Degree in Business, Engineering or Agriculture preferred or min 10 years’ experience in operational leadership or continuous improvement role.

Experience:

Minimum 10 years plant leadership in food production, manufacturing, costing, and distribution experience. Demonstrable experience in driving operational efficiencies and production throughput.

• Lean Six Sigma experience
• Proficient in Microsoft Excel, Word, Teams, Access, and Outlook
• Experience and understanding of ERP systems
• Transformation experience
• Project Management Experience

• Deep experience with manufacturing or production processes to include continuous improvement tools
• Active Listening:
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources:
  Motivating, developing, and directing people as they work, identifying the best people for the job.
• Social Perceptiveness:
  Being aware of others' reactions and understanding why they react as they do.
• Coordination:
  Adjusting actions in relation to others' actions
• Critical Thinking:
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension:
  Understanding written sentences and paragraphs in work-related documents.
• Oral Comprehension:
  Listening to and understanding the information and ideas presented through spoken words and sentences.
• Written Comprehension:
  Reading and understanding the information and ideas presented in writing.
• Written Expression:
  Communicating information and ideas in writing so others will understand
• Judgment and Decision Making:
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Negotiation:
  Bringing others together and trying to reconcile differences.
• Complex Problem Solving:
  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning:
  Applying general rules to specific problems to produce answers that make sense.
• Problem Sensitivity:
  Perceiving when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Fluency of Ideas:
  Coming up with…