Information Systems Specialist

Information Systems Specialist

Job

Hiring Agency:
Supreme Court - Agency 5

Location:

Lincoln, NE

Hiring Rate: $30.709 per hour

The Judicial Branch is a state-funded Branch of Government that offers medical/dental/vision benefits, $20,000 free basic life insurance, state-matched 156% retirement plan, 13 paid holidays, earned paid vacation and sick leave, tuition reimbursement and more.

The person in this position will provide technical assistance to county court/probation computer and application users. Responsibilities include being the primary point of contact for technology related issues to troubleshoot and provide solutions whether through direct intervention, or as a liaison to service providers and 3rd party support agencies and vendors. Supported systems and hardware include but are not limited to network devices and connections, e‑mail system, internet access, desktop and laptop computers, printers, scanners, video conferencing systems, online software applications, video recording, telephone and voice conferencing systems, and digital recording.

• Providing remote and in-person technical support to end-users and coordinating with vendors and other technical support staff for installations, troubleshooting, repair, and/or maintenance issues.
• Monitoring, configuring, and maintaining equipment and systems in assigned area of responsibility including: troubleshooting computer, network, systems, and/or related hardware and software problems; evaluating issues; and installing, upgrading, and configuring hardware, software, and peripheral equipment and devices.
• Monitoring and maintaining appropriate levels of inventory and supplies to ensure efficient and effective operations.
• Providing training and developing instructional materials to assist users with systems, software, and hardware usage.
• Setting up accounts and permissions and configuring hardware and software for new users and maintaining database of user accounts.
• Performing other duties of a similar nature or level.

Minimum Qualifications: Associate’s degree in information technology, computer science, or a related field; 3‑5 years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications: Knowledge of the Nebraska court system and previous experience working with Nebraska Courts is desired.

• Desktop support best practices
• Applicable hand tools and diagnostic equipment
• Troubleshooting techniques and procedures
• Knowledge of applicable hardware, software, peripheral devices
• Computer networking principles
• Knowledge of multiple operating systems
• Recordkeeping techniques
• Technical and instructional documentation development method
• Customer service principles

• Providing end-user support
• Installing and configuring technological platforms, systems, and networks
• Troubleshooting and resolving hardware, software, network, and peripheral problems
• Documenting procedures
• Developing technical and instructional documentation
• Providing customer service
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

HIRING RATE (during probationary period): $62,316.81 per year

MINIMUM PERMANENT RATE (after probationary period): $63,874.74 per year

CLOSING DATE: 3/26/2026

Visit (Use the "Apply for this Job" box below)..gov to complete a State application.

Current State of Nebraska employees may apply via Jobs Hub through Workday, here: $42366.htmld#back header=true

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit:
#benefits

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.