Business Analyst

Responsibilities:

Collaborate with delivery team members to deliver quality outcomes to business partners

Complete discovery to determine business needs and requirements

Conduct business analysis to recommend technical solutions

Clearly document business user requirements and functional needs

Consult with management on system principles and best practices

Document existing business processes and proposed modified business processes.

Document appropriate business rules, policies, and standards

Communicate effectively with both business partners and technical team about the business requirements and development of solutions

Provide technical instruction/assistance on how to use automated applications.

Investigates reported system malfunctions and document findings.

Provide training to end users.

Acts as applications developers' primary point of contact to answer (or follow-up on) workflow and design related questions and issues.

Analyzes business system operation/function solutions for feasibility.

Documents business system operation/functions and proposed changes/modifications.

Participates in system analysis and design.

Builds data test files.

Performs system testing.

Supports business UAT efforts

Set and implement industry best practices with other BAs on the team

Coordinate with leadership on performance evaluations

Coach and mentor other BAs

Qualifications:

System design and analysis

Needs assessment techniques

Quality service standards

Specification development and writing

Process modeling and diagraming techniques

Requirements elicitation

Facilitation to solve problems

Conveying users perspective to technical people in technical language and technical perspective to users in non-technical language;

Using logic and analysis to identify the strengths and weaknesses of different approaches

Conducting tests to determine whether equipment, software, or procedures are operating as expected

Reorganizing information to get a better approach to problems or tasks.

Ability to communicate information to others, orally and in writing