Customer Support Analyst - DoD Finance App

A technology solutions company is seeking a Customer Support Analyst based in Nebraska. The role involves providing user support for a DoD financial management application, requiring strong communication skills and the ability to handle multiple requests. Candidates must have an Active Secret Clearance and demonstrate analytical thinking to improve user experience. Responsibilities also include managing user requests, documenting issues, and maintaining training materials.

This position offers a unique opportunity to contribute to operational improvement and user satisfaction.
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