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Technical Support HelpDesk/Support Customer Service Rep

SaaS Customer Support Specialist – Troubleshoot & Empower

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: CompanyCam
Full Time position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 44000 USD Yearly USD 44000.00 YEAR
Job Description & How to Apply Below
A tech-focused company is seeking a Customer Support Specialist to enhance customer experience by resolving issues through live chat, email, and SMS. The ideal candidate will have technical savvy, stellar communication skills, and experience in a customer-facing role. Responsibilities include troubleshooting, documenting customer feedback, and contributing to knowledge bases.

This role offers a competitive starting salary of $44,000 and includes meaningful equity and benefits, supporting a growth-oriented and innovative team environment.
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