Manager of Recruitment

Job Overview

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities.

The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

• Provide operational oversight for specified units, onboarding, and retention efforts for all uniformed and civilian DOC positions.
• Manage the end-to-end recruitment process, including vacancy management, drafting job postings, candidate screening, interview panels, hiring pools, and appointment actions.
• Serve as a key liaison to hiring managers and command leadership to assess workforce needs, address staffing challenges, and support operational readiness.
• Manages all tickets received from DCAS by reviewing, prioritizing, and assigning requests for timely resolution. Coordinates with internal teams to address issues, provides status updates, and maintains accurate records for tracking and reporting purposes. Identifies trends and recurring issues to support process improvements while ensuring compliance with departmental and confidentiality standards.
• Ensure staffing operations are fully compliant with applicable Federal, State, and City laws, civil service requirements, and collective bargaining agreements.
• Oversee staffing data, reports, and workforce analytics to identify trends, risks, and opportunities for process and performance improvements.
• Mentor, and develop Recruitment specialists, fostering accountability, consistency, and professional growth.
• Review, standardize, and enhance staffing workflows and internal controls to improve efficiency, accuracy, and audit readiness.
• Collaborate closely with HR unit and external agencies (e.g., DCAS) to align staffing initiatives with departmental and Citywide goals.
• Support special projects and perform related duties as assigned by executive leadership.
• Perform additional related duties as assigned.

• Minimum of 5+ years of progressively relevant experience in human resources or recruitment
• Demonstrated leadership experience managing staffing or recruitment teams.
• Adept at solution-orientation, problem solving with sound judgment and a proactive approach to decision-making.
• Strong understanding of employment laws, labor relations, and public sector HR practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data, develop strategies, and implement solutions.
• Proficiency with HR information systems and applicant tracking systems,
• Bachelor’s degree in human resources or business administration, sociology, psychology
• Knowledge of correction operations and workforce challenges preferred.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at (Use the "Apply for this Job" box below)..

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.