Human Resources Quality Assurance Manager
Listed on 2026-01-16
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HR/Recruitment
Talent Manager, Regulatory Compliance Specialist
Applicants in comparable titles will be considered.
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current dataelfeld on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is recruiting one Associate Staff Analyst to function as a Human Resources (HR) Quality Assurance Manager. Under the direction of senior HR management, with very wide latitude for independent judgment and initiative, the HR Quality Assurance Manager will:
- Manage all recruitment data control for OMB submissions, approvals and pending actions as well as track all personnel actions for the Department of Probation and submit NYCAPS error tickets as needed.
- Serve as the point of contact for all OMB requests for justification and follow‑ups as needed; liaise with the OMB Task Force for review and approval of all new‑hire personnel actions.
- Ensure that personnel transactions and records are updated and accurate; serve as a principal resource to key executive staff within the assigned area of responsibility.
- Assist HR management with both short and long‑range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints.
- Respond to difficult and sensitive programmatic staff inquiries and complaints and assist with resolutions and alternative recommendations.
- Oversee the maintenance of the Department’s organizational charts as well as keep track of agency staff attrition.
- Represent the Department Clazz at various recruitment events and career fairs.
- Assist with special projects as needed.
- Perform other duties as assigned.
* Maximum salary is not guaranteed.
ASSOCIATE STAFF ANALYST - 12627
Minimum Qualificationsor in management or methods analysis, operations research,ים
- Detail‑oriented & high‑level organizational skills.
- The ability to exercise independent judgment & manage multiple priorities.
- Ability to communicate effectively in verbal and written form.
- Expertise in Excel, Word, PowerPoint, and other Microsoft programs.
- Ability to compile reports and prepare presentations.
This position is also open to qualified persons with a disability…
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