Assistant Park Manager; live-in): Victor Harbor Park

Overview

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Victor Harbor Holiday Park, nestled along South Australia’s Fleurieu Peninsula, offers an idyllic escape for families and nature enthusiasts alike. The park features a range of accommodation options from safari tents and cabins to spacious campsites with on-site amenities including a swimming pool, playgrounds, and BBQ areas.

• Grow your career and take the next step as an Assistant Park Manager

As the Assistant Park Manager, you will report to and assist the Park Manager to manage a seamless Park operation through the provision of consistent high standards in product, guest services and a wide range of interpretative activities. Although a mid-size Park, Victor Harbor has a small but efficient Team, you will be hands-on in all areas helping in housekeeping, front office or grounds as required.

You will also:

• Provide a versatile and hands-on approach to supporting your teams to ensuring quality standards, effective communication and consistency across all areas of the park's operation
• Maintain leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethics
• Assist in ensuring teams are resourced accordingly and participating in recruitment activity as needed
• Ensure that all employees receive a thorough park and department induction and sufficient on the job training
• Liaise with the Park Manager regarding significant maintenance issues, repairs and additional projects
• Have a focus area of and be hands-on in maintaining the park’s grounds, facilities, pools and equipment to a high standard, completing minor repairs, gardening and mowing to ensure all areas remain safe, functional and guest-ready at all times
• Monitor and maintain a high standard of safety of all guests, visitors and employees

This is a rewarding and challenging experience for the right person - no one day will be the same. This is a live-in role with subsidised staff accommodation provided. You will share in taking any after-hours calls and provide support when required.

Our ideal candidate will have relevant hotel/resort/park management experience where initiative, organisational and advance planning skills are essential. You will be able to demonstrate experience in overseeing teams and the ability to understand and interpret awards and certified agreements. We welcome individuals that are innovative and have a customer and commercial focused mindset.

• You will possess excellent verbal and written communication skills and a confidence in understanding rostering and property management systems (Newbook experience a bonus!).
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest relations.
• You are a hands-on leader; you walk the talk and can communicate to a team at all levels.
• Experience in basic maintenance work, grounds, pool care (trade qualification a bonus)
• Hardworking, energetic, and enthusiastic, with a good level of fitness (it’s a physically demanding role!).

At Parks & Resorts we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products…