Housekeeping Public Area Attendant; PM

Company Description

BE LIMITLESS Do what you Love, Care for the World, Challenge the Status Quo!

WELCOME TO SWISSÔTEL CHICAGO Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re‑engage, re‑inspire and re‑vitalize our commitment to delivering quality service, building quality relationships and living quality lives. At Swissôtel Chicago, we put the emphasis on our people.

We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.

Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!

Be Bold, Be Inspired, Be You.

WHAT YOU WILL BE DOING: You are at the heart of the hotel! As a Housekeeping Public Area Attendant you will maintain the public areas of the hotel for both our internal and external guests and will assist your Room Attendant colleagues by replenishing all Housekeeping supplies on the floors. You are happiest when you are helping others and enjoy working in a job where you are constantly on the move and accomplishing tasks – and it just so happens you’ll be doing just that in an award‑winning hotel.

• PM Shift will be 2:30pm – 11pm
• Properly cleaning and maintaining the assigned areas of the hotel
• Maintaining cleanliness of Guest Elevator foyer, including elevator doors and tracks, ash urns, windows and plant stands
• Maintaining cleanliness of all hallway signage, pictures, light fixtures, fire extinguishers, air vent and walls
• Picking up and remove all visible trash and room service items
• Vacuuming and edge cleaning hall carpet on each assigned floor
• Replenishing all Housekeeping supplies on the guest room floor storage rooms
• Completing inventory assignments
• Assist in completing guest requests and staff request calls.
• Assist in placing linen/supplies in floor closets and clearing the chute.

• Providing warm and friendly service for both internal or external guests
• Actively participating in morning briefings
• Participating in any scheduled training and development programs
• Following all safety rules, emergency procedures and fire prevention regulations.
• Reporting maintenance items
• Returning all lost and found articles to Risk Management
• Following all hotel and departmental policies and procedures and service standards
• Any other tasks that may be assigned

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout the shift
• Constant bending, kneeling, pushing, pulling
• Occasional lifting and carrying over 50 lbs
• Occasional ascending or descending ladders, stairs and ramps

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Detailed oriented and able to handle multiple tasks
• Highly responsible & reliable
• Excellent organizational and time management skills
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Warm, caring and helpful

WHAT IS IN IT FOR YOU:

• Position Hourly Rate: $26.60
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Extended Benefit Package

Heart + Artist = Heartist®
Our Heartist Culture At Accor, we are all Heartists®. Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate…