Weekend Overnight Houseman​/Valet

Weekend Overnight Houseman/Valet at Woodbury Corporation

Overview

• Summary of the role and team is not explicitly provided in the original text. The following sections include responsibilities, qualifications, and expectations as described in the source content.

• Extend a warm, friendly welcome to arriving guests.
• Carefully and efficiently park, secure, and retrieve vehicles.
• Responsible for the cleanliness of hotel public guest areas and public restrooms.
• Assist with washing, folding and stocking linens.
• Deliver guest-requested amenities.
• Respond helpfully to guest questions about the property, getting around and nearby happenings.
• Graciously assist guests with issues arising out of the parking experience.

• 401(k)
• Employee discounts
• Free uniforms

• Extend a warm, friendly welcome to arriving guests.
• Carefully and efficiently park, secure, and retrieve vehicles.
• Responsible for the cleanliness of hotel public guest areas/public restrooms.
• Assist with washing, folding and stocking linens.
• Deliver guest-requested amenities.
• Respond helpfully to guest questions about the property, getting around and nearby happenings.
• Graciously assist guests with issues arising out of the parking experience.

• Shifts are overnight Friday and Saturday (10pm-6am). This position is part-time.
• Must have a Valid Driver's License with a clean driving record.

• Responsible for completing required brand training.
• Contributes to the achievement of hotel goals for guest satisfaction.
• Provides information and assistance to hotel guests regarding the local area and hotel amenities.

• Performs daily cleaning of all public areas and back of house and ensures there is adequate stock of supplies.
• Reports any maintenance issues located in guestrooms or public areas to maintenance to ensure guest satisfaction.
• Maintains a clean and clutter-free work environment through ongoing cleaning and organizing of the housekeeping closets, the housekeeping and laundry facility, break room, and houseman cart.
• Follows all hotel lost and found reporting and storage procedures.
• Ensures trash and debris are continually removed from the property and out of sight of the guests.
• Maintains elevator cleanliness through cleaning and polishing the stainless steel panels.
• Monitors the pool and fitness facility, ensuring the prompt removal of used towels and maintaining an adequate stock of clean towels.
• Washes, sanitizes and wraps guest room glassware according to brand standards.
• Ensures public restroom and pool restroom cleanliness and provides an adequate stock of paper products.
• Communicates inventory or supply needs to Housekeeping for ordering.
• Assists with any room attendant or laundry operations as hotel and staffing demands dictate.
• As needed, completes special projects such as carpet cleaning, upholstery cleaning, tile and grout cleaning, etc.
• Follows hotel Do Not Disturb procedures.
• Maintains a well-stocked and maintained houseman cart at all times.
• Immediately reports any maintenance or repair issues to the appropriate manager so that repairs may be addressed.
• Helps contribute to meeting hotel's financial goals through loss prevention and overall cost control.

• Assists in recognizing and correcting potential safety hazards and security problems.
• Looks for and reports any conditions which may endanger associates or guests and takes immediate action to report hazardous conditions.
• Remains watchful and reports any suspicious activity as needed to ensure safety of guests, associates and hotel assets.
• Understands and follows “Right to Know” MSDS instructions which apply to supplies and chemicals.
• Protects personal information of all guests and associates by adhering to privacy standards.
• Protects guests and assets by following hotel room entry security procedures.
• Ensures personal safety by following associate safety standards and utilizing provided safety aides.
• Adheres to policies and procedures for the hotel’s key control system.
• Stays informed and capable of performing necessary hotel procedures in case of an emergency.

• Manages time…