Facility Admissions Coordinator

Overview

Job Title:

Admissions Coordinator –

Location:

Lincoln, NE – Department:
Administration –

Reports to:

Administrator – Position Type:
Salaried Full Time, M-F

Description:

The Admissions Coordinator is responsible for overseeing and managing the admissions process for the facility, ensuring a smooth and positive experience for new residents and their families. This role involves a combination of administrative, communication, and interpersonal skills to facilitate admissions, maintain accurate records, and coordinate with various departments within the facility. The Admission Coordinator also plays a crucial role in public relations, marketing the facility, and building relationships with referral sources.

• Evaluates potential residents based on facility criteria, including medical, financial, and social needs. This involves pre-admission interviews and assessments.
• Collects and verifies all necessary information for admission, such as medical records, insurance details, financial information, and personal preferences.
• Collaborates with various departments within the facilities including nursing, social services, dietary, etc. to prepare for the new residents’ arrival and ensure a smooth transition.
• Per facility direction, if appropriate, completes and manages all admission paperwork, including consent forms, agreements, and other required documentation.
• Maintains accurate and up-to-date resident records.
• Promotes the facility to potential residents and their families, conducting facility tours, and developing marketing materials.
• Builds relationships with referral sources like hospitals and community organizations.
• Ensures all residents are treated with dignity and respect, and that their rights are protected throughout the admission process and during their stay.
• Assists with insurance verification, pre-certification, and understanding payment options.
• Intake inquiries, conducts initial assessments, schedules tours, completes necessary paperwork, and coordinates with nursing and other departments to prepare for new residents.
• Stays up to date on relevant regulations and ensures the facility adheres to all applicable laws and standards.
• Maintains clear and timely communication with residents, families, referral sources, and internal staff regarding the admission process.
• Prepares reports on admissions data, trends, and other relevant metrics.
• Establishes and maintains positive relationships with potential residents, their families, and referral sources (e.g., hospitals, other healthcare facilities).
• Ensures adherence to regulations from CMS (Centers for Medicare and Medicaid Services), state health departments, and other relevant agencies.
• Maintains confidentiality and privacy of all data, including resident, employee and operations data.
• Supports and participates in common teamwork.
• Uses tactful, appropriate communication in sensitive and emotional situations.
• Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.

• Demonstrates Professionalism.
• Adheres to predetermined work dates and times.
• Regular scheduled attendance is required.
• Completes assignments in a timely manner as assigned.
• Works cooperatively with all departments.
• Consistently professional in appearance.

• A bachelor's degree in a related field (e.g., healthcare administration, social work, or psychology) is preferred, or an equivalent combination of education and experience may be considered.
• Prior experience in long-term care admissions, particularly in skilled nursing facilities, is essential. 1 year of experience is required.
• Understanding of Medicare and Medicaid processes, as well as relevant regulations and reimbursement procedures (Managed Care, Medicare, and HMOs) is crucial.
• Proficiency with electronic health record systems, particularly Point Click Care, is desired.
• A high degree of accuracy and attention to detail is required.
• Ability to work independently and collaboratively, handle stress, and maintain a professional demeanor.
• Demonstrate dependability, cooperation, and interest in the care of the elderly.
• Display leadership qualities, good communication skills, and a desire to continuously learn.
• Possess the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the public.

• In-depth knowledge of long-term care procedures and resident care.
• Great knowledge of legal regulations and best practices in healthcare.
• Must be able to read, write, speak and understand English.
• Ability to respond effectively.
• Ability to perform work safely.
• Strong organizational and communication skills.
• Proficient computer skills.

• Medical
• Dental
• Vision
• 401K
• PTO Plan