Administrative Specialist I​/Rehab Casework Technician

Position: Administrative Specialist I / Rehab Casework Technician
** Agency
* * Dept of Health and Human Services
** Division
* * EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** The Administrative Specialist I / Rehab Casework Technician position is part of the Gastonia VR Unit and is located in the satellite office in Lincoln County. This Third-Party position will provide direct administrative and casework support to one transition Rehabilitation Counselor providing services to individuals with disabilities referred primarily by Lincoln County Schools, but will also provide services to individuals referred from other sources.
Job responsibilities include the following:

• Interacting with consumers individually and in groups for the purpose of sharing and gathering information and documentation to assist counselors with determining eligibility, developing Individualized Plans for Employment, and providing vocational rehabilitation services    
• Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system    
• Preparing documents, including invoices, billing documents, and correspondence to support consumer services    
• Providing follow-up with consumers, employers, schools, vendors, and other agency personnel as needed    
• Working with community employers using the Dual Customer Approach to directly place highly qualified consumers in appropriate jobs for successful outcomes    
• Assisting counselors and other rehabilitation staff with Employment Marketing Skills Workshops, job fairs, and other public events    
• Providing other support as designated by the counselor and completing all related administrative tasks    
• Preparing documents, including invoices, billing documents, and correspondence to support consumer services    
• Providing follow-up with consumers, employers, schools, vendors, and other agency personnel as needed     
• Assisting counselors and other rehabilitation staff with Employment Marketing Skills Workshops, job fairs, and other public events    
• Providing other support as designated by the counselor and completing all related administrative tasks
** Knowledge

Skills and Abilities

/Management Preferences
**** Salary Grade Range $37,782 - $66,120
**** Recruitment Range $37,782 - $49,000
**** Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours  
** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
* Knowledge of and/or experience working with people with disabilities
* Demonstrated experience performing routine administrative and office support functions such as data entry, document preparation, scheduling, and filing with accuracy and attention to detail
* Demonstrated experience providing customer service and working effectively as part of a team
* Flexibility and experience organizing multiple priority assignments in a fast pace setting
* Knowledge of and/or experience utilizing electronic case management systems
** This position will close at 11:59 p.m. the night before the end date.
**** This position is funded in part through Federal Funds
**** About Division of Employment and Independence for People with Disabilities (EIPD):
**** The DHHS Division of Employment and Independence for People with Disabilities (EIPD)
** promotes employment and independence for people with disabilities through customer partnership and community…