NFHV Borough Manager, Bureau of Maternal Infant and Reproductive Health

Position Overview

Open to candidates who are permanent in the civil service title of Health Services Manager or the comparable titles of Administrative Community Relations Specialist and Administrative Director of Social Services.

The New York City Department of Health and Mental Hygiene (DOHMH) is expanding home visiting in NYC and streamlining how providers, organizations, and community residents can access quality home-visiting services. The goal is to improve maternal and child health and well-being by matching families' assessed risks to evidence-based (EB) or evidence-generating (EG) home visiting (HV) models that are most appropriate for them.

DOHMH's New Family Home Visits (NFHV) program will serve families from pregnancy through the postpartum period. The NFHV builds on the success of the Newborn Home Visiting Program established in 2004 and supports a call to action by the Mayor's office Taskforce on Racial Inclusion & Equity(TRIE); these are neighborhoods and communities burdened by adverse maternal and child health outcomes.

• Manage the daily operations/activities of the assigned NHVP sites within the NFHV Initiative, supervise team supervisors, and collaborate with administrative, nursing, lactation and social worker staff to ensure performance milestones are met.
• Collaborate with all NHVP sites to develop and oversee the implementation of Newborn Home Visiting Program using equity-based protocols and guidelines.
• Develop and modify program goals, policies and procedures, plan strategically for program changes as needed, develop & implement protocols to assure quality and confidentiality of client information.
• Conduct Quality Assurance (QA) client visits and case reviews with staff to ensure compliance to program protocols.
• Collaborate with Program's Training and Research and Evaluation teams to design, develop and facilitate trainings for assigned staff.
• Support the maintenance of relationships with key stakeholders and community-based partners.
• Assist with expansion efforts which include recruitment of personnel for NFHV.
• Represent the Program during activities with internal and external stakeholders.
• Review, provide and utilize data to assess staff and programmatic performance.
• Assist with the management and creation of spending plan for personnel and OTPS budgets.

• Experience in public health, particularly in maternal & child health, breastfeeding and/or early childhood development
• Experience supervising staff and working independently
• Excellent communication and writing skills
• Analytical and critical-thinking skills to support strategic planning and execution of activities
• Experience in program management, planning and implementation
• Experience supervising staff and working independently

A motor Vehicle Driver's license valid in the State of New York may be required for certain assignments. If required, this license must be maintained for the duration of employment.

• Benefits:
  City employees are entitled to unmatched benefits such as:
  • A premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • A public sector defined benefit pension plan with steady monthly payments in retirement.
  • A tax‑deferred savings program.
  • A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security – you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve…