Borough Lead

The Agency You’ll Join:

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

For current job opportunities, visit our careers page.

The Mayor’s Office of Mass Engagement (OME) is responsible for strategizing, coordinating, and executing on engagement that reaches the masses of everyday New Yorkers. We engage New Yorkers in shaping policy outcomes, demystifying government, and ensuring that the government remains accountable to serving the people of this great City. Our work is designed as a long‑term project – we are building the power of everyday New Yorkers, and we are building a City that works for all of us.

The Borough Manager – General will:

• Assist the Deputy Borough Director and/or Borough Manager with maintaining key relationships in the borough and tracking high‑level issues within the borough.
• Work with other staff to help identify and maintain organizing opportunities in the borough.
• Help with building layers of engagement throughout the borough.
• Attend relevant civic, community board, community meetings, and other events.
• When relevant, ensure follow‑up on constituent cases.
• In emergencies, Borough Leads support the Deputy Borough Director and/or Borough Manager, who might be asked to be on the scene to represent the Mayor’s Office. Emergencies include, but are not limited to, blackouts, tragic deaths, high‑profile crimes, fires where citizens are impacted, and water main breaks or street collapses where citizens are evacuated from their homes.
• Help move the Office of Mass Engagement forward with their borough team.
• Providing additional support as necessary.

• You are a committed organizer, passionate about ensuring that the public can meaningfully engage in the development and implementation of government policies and processes.
• You are passionate and knowledgeable about the borough.
• You are an enthusiastic collaborator.

• You can build and maintain a wide array of working relationships.
• You have excellent management skills.
• You can stay calm under pressure, including at public events, in case of emergencies.
• You have a good eye for identifying and developing leadership.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at (Use the "Apply for this Job" box below)..

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.