Trust Payments Specialist

Position Summary:

The Trust Payments Specialist serves as a key operational and customer support resource within the Wealth Management division. This professional supports a broad range of trust operations functions, including custody and safekeeping administration, payment handling, fee processing and invoicing, and daily transaction processing. The Trust Payments Specialist acts as a primary point of contact for internal partners and external clients, ensuring accurate posting, reporting, and communication while maintaining strong controls and regulatory compliance.

• Assist internal staff and Corporate Trust clients with daily operational requests.
• Process pledging, requisitions, and cash balance monitoring activities.
• Monitor daily cash balances and stay aware of upcoming transactions, bond issues, and bond calls.
• Handle money movements, including transfers, printed checks, wires, and ACH transactions.
• Collect, verify, and maintain required documentation for all request types; ensure processing before daily cutoff times.
• Generate, post, and reconcile monthly and quarterly trust fees; follow up on past‑due items.
• Process manual and ad‑hoc fee requests from internal partners.
• Share responsibility for daily presentments and morning reports, recurring item processing and various other disbursement related processing.
• Cross‑train on additional team processes to ensure adequate backup.
• Understand and adhere to all bank policies, laws and regulations applicable to the role. Complete compliance training: follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Perform other job‑related duties or special projects as assigned.
• Regular and reliable attendance is an essential function of this position.

• Minimum of two to five years accounting, finance or bank operations experience or equivalent college education in a related field.
• Demonstrated proficiency in Microsoft Word and Excel and an ability to learn new software quickly.
• Proven ability to work with large volumes of transactions under strict timelines.

• Highly accurate and detail‑oriented.
• Organized, deadline driven and time efficient.
• Effective communicator