Personal Banker - Lees Summit, MO

Personal Banker - Lees Summit, MO (Downtown)

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Salary: FT Hourly

Jump start your career at Equity Bank
! We are currently hiring energetic, team‑oriented, and community‑focused individuals to join our team. With a team of best‑in‑class customer service experts, you will help build and expand client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities that align with our initiatives and core values.

• Build Client Relationships
  • Conduct professional client conversations that build and sustain trust and credibility.
  • Discover key life events with clients to ensure bank products and services meet their financial needs.
  • Recommend and provide accounts, loans, and services that match clients’ financial needs.
  • Promote bank products and services within and outside the bank.
  • Proactively make referrals to bank partners that result in additional revenue to the bank.
  • Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
  • Adhere to operating procedures and protocols.
• Deliver a Consistently Superior Client Experience
  • Demonstrate excellent customer service skills.
  • Create a welcoming, engaging, professional environment for clients to experience.
  • Proactively resolve client issues in the absence of or as directed by the Bank Manager.
  • Respond to routine client inquiries and requests.
  • Perform teller duties as needed and process client transactions.
  • Approve transactions for other employees within your assigned authority limit.
  • Assist with bank opening and/or closing as directed.
• Demonstrate Compliance with Applicable Laws and Regulations
  • Understand and follow applicable laws and regulations for your job responsibilities, including Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti‑Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
  • Follow deposit account opening procedures and internal suspicious activity referral requirements and processes.
  • Actively work with clients to understand each client’s normal account activity.
  • Complete periodic compliance training.
  • Perform other duties as assigned or required.

• High School Diploma or equivalent
• Previous banking experience preferred
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows‑based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Ability to travel to Wichita, KS during the first week of employment for required week‑long training

• Health, Dental & Vision Insurance
• Group Life & Long‑Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan with Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

This position requires standing, walking, bending, and squatting on a regular basis. It may require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

Entry level

Full-time

Finance and Sales

Banking