Patient Care Coordinator​/Front Desk

We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental, Southeast, East, and Yankee Hill.

Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle— compassion. We show compassion to our patients, their families and to each other.

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• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast‑paced environment.

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.

We offer a fun and fast‑paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages.

Lincoln Pediatric Dentistry participates in E-Verify.