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Customer Service Rep HelpDesk/Support

Mortgage Complaint Escalation Specialist

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Carrington
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A leading mortgage service provider is seeking a Mortgage Customer Service Advocate in Lincoln, Nebraska. The role involves resolving customer complaints and collaborating with various departments to ensure satisfactory resolutions. Candidates must have 3 to 5 years of relevant experience in a legal customer complaint environment, along with excellent communication and organizational skills. The position offers a target pay range of $35.00 to $40.00 an hour, plus an annual bonus, along with comprehensive benefits.
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