Part Time Customer Service Rep

Overview

Part Time Position in Lincoln, NE. Part time hours Monday - Friday with rotating Saturdays.

CSR's operate a teller window by providing prompt, efficient and accurate customer service, representing Exchange Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. Ensures all transactions are completed efficiently and accurately. Responsible for balancing all financial transactions performed during work shift.

• Process customer transactions, including receiving deposits, verifying cash and endorsements and issuing receipts, installment loan payments, making withdrawals, cashing checks, selling money orders and travelers checks and providing customer account printouts and scans work for remote capture.
• Effectively cross-sells Exchange Bank’s services and products.
• Provide customer access to safe deposit boxes (where applicable), answer the telephone, and type or key miscellaneous reports, forms, documents and other correspondence as needed.
• Responsible for opening/closing procedures of the branch.
• Balances transactions at end of day and verifies cash totals.
• Completes daily current transaction report logs and necessary documentation.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran