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Customer Service Rep Call Center / Support

Senior CSR Lead & Coach — Call Center Operations

Job in Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
A leading technology company is seeking a Senior Customer Service representative in Lincoln, Nebraska. This role involves coaching and leading a team of Customer Service Agents, ensuring they meet program objectives and customer service agreements. Candidates should have a High School diploma, at least 2 years in call center customer service, and 1 year in a leadership capacity. This position provides an opportunity to impact team performance and customer satisfaction significantly.
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Position Requirements
10+ Years work experience
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