Client Manager

Position: Employee Benefits Client Manager

Fill out the application below if you think you're a fit at Ellerbrock-Norris.

Employee Benefits Client Manager About Ellerbrock-Norris
Ellerbrock-Norris is a trusted partner in providing comprehensive employee benefits solutions to businesses across the Midwest. Our team is dedicated to creating a culture of innovation and integrity, offering exceptional client service, and continuously improving the benefits we provide. We are looking for an Employee Benefits Client Manager to join our team and support our efforts in providing outstanding service to our clients.

Job Summary
In this role, you will assist our Client Executive in managing, supporting, and servicing our client accounts. You will be responsible for preparing renewal information, gathering carrier proposals, and ensuring the accurate implementation and enrollment of benefit plans. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with clients and internal teams.

What You'll Do

• Prepare renewal information, including benefit plan invoices and renewal rates.
• Assist in creating Requests for Proposals (RFPs) and analyzing proposals from alternate carriers.
• Participate in client meetings, document key details, and ensure proper follow-up.
• Coordinate with clients and carriers to ensure timely and accurate enrollment processes.
• Review plan documents and resolve discrepancies with carriers.
• Maintain client data in our internal systems and assist with communication materials.
• Stay up-to-date on industry trends and help implement best practices.

About Ellerbrock-Norris
Ellerbrock-Norris is a trusted partner in providing comprehensive employee benefits solutions to businesses across the Midwest. Our team is dedicated to creating a culture of innovation and integrity, offering exceptional client service, and continuously improving the benefits we provide. We are looking for an Employee Benefits Client Manager to join our team and support our efforts in providing outstanding service to our clients.

Job Summary
In this role, you will assist our Client Executive in managing, supporting, and servicing our client accounts. You will be responsible for preparing renewal information, gathering carrier proposals, and ensuring the accurate implementation and enrollment of benefit plans. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with clients and internal teams.

What You'll Do

• Prepare renewal information, including benefit plan invoices and renewal rates.
• Assist in creating Requests for Proposals (RFPs) and analyzing proposals from alternate carriers.
• Participate in client meetings, document key details, and ensure proper follow-up.
• Coordinate with clients and carriers to ensure timely and accurate enrollment processes.
• Review plan documents and resolve discrepancies with carriers.
• Maintain client data in our internal systems and assist with communication materials.
• Stay up-to-date on industry trends and help implement best practices.

What You Bring to the Table

• Associate's degree or equivalent preferred.
• At least one year of experience working with employee benefits preferred.
• Strong verbal and written communication skills.
• Excellent organizational, multi-tasking, and interpersonal skills.
• Ability to manage confidential information and perform under tight deadlines.

Why Join Us?

• A people-first culture that values collaboration, innovation, and work-life balance.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Professional development opportunities—because we believe in investing in your growth.
• A dynamic, forward-thinking team that doesn’t just follow industry trends—we set them.

Ellerbrock-Norris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs.

Application

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