Client Executive, Commercial Lines

Fill out the application below if you think you're a fit at Ellerbrock-Norris.

At Ellerbrock-Norris, we go beyond traditional insurance. We’re a wealth strategy and risk management firm dedicated to helping individuals and businesses protect their purpose.

Our approach combines deep expertise in commercial insurance, employee benefits, personal risk management, and wealth strategy—all designed to deliver long‑term stability, not just short‑term coverage.

We believe that true protection comes from understanding the full picture—your goals, risks, and opportunities—and building proactive strategies around them. That’s why our team focuses on more than policies. We focus on people, purpose, and peace of mind.

Serve as the primary point of contact for assigned commercial clients, overseeing all aspects of their insurance programs.

Deliver proactive service through the ENCORE process—identifying coverage gaps, managing renewals, and addressing emerging risks.

Partner closely with Risk Advisors, Client Managers, and Coordinators to deliver comprehensive, client‑first solutions.

Build deep client trust through consistent communication, accurate coverage, and a genuine understanding of their business goals.

Drive growth opportunities through cross‑selling, referrals, and service excellence that strengthens long‑term relationships.

You’ll play a vital role in:

Retaining and growing EN’s most valued client relationships.

Mitigating client risk with accurate and strategic coverage.

Representing Ellerbrock‑Norris externally as a trusted advisor and the internal voice of the client.

Delivering a best‑in‑class experience that clients remember for the right reasons.

This role offers visibility across the organization and the chance to build a long‑term career ure career paths may include:

Risk Advisor – focusing on new business and holistic risk consulting

Team Leadership – mentoring others and leading client service teams

Technical Lead or Onboarding Specialist – specializing in systems, coverage, or process optimization

Cross‑Department Roles – explore growth across Personal Lines, Employee Benefits, or EN Wealth Strategies

You’ll collaborate daily with:

Fellow Client Executives and Managers to share best practices

Client Coordinators and Support Associates for execution and efficiency

Risk Advisors on strategic client planning and growth opportunities

Carrier partners to resolve issues and enhance program design

Excellent verbal and written communication skills with an emphasis on drafting professional business correspondence

Ability to organize and prioritize tasks based on deadlines and the urgency of requests

Capable of multi‑tasking and switching efficiently between priorities

Forward‑thinking mindset with the ability to comprehensively review an account and anticipate needs and solutions

Proficient in Microsoft Office Suite (Word, Excel, Outlook required)

Experience with Applied Systems (Applied Epic preferred); familiarity with Zywave, Mod Master, Rough Notes, and IRMI

High School Diploma or GED required

Associate or Bachelor’s Degree preferred

Value independence and ownership in your work

Communicate clearly and confidently with clients and peers

Are energized by solving problems and anticipating needs

Want to be part of a company that truly believes in Protecting Your Purpose

Join us and become a key part of Ellerbrock‑Norris’s commitment to excellence, client trust, and long‑term partnership.

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