Office Technician

Overview

The work we do matters!

Hiring Agency
Health & Human Services - Agency 25

Location:

Lincoln, NE
Hiring Rate: $15.000
Job Posting: JR Office Technician (Open)

The State of Nebraska, Department of Health and Human Services, is looking for a dedicated Office Technician to support the Division of Medicaid and Long Term Care. You will play a key role in providing critical information to supervisors and team members, supporting the important decisions that impact the Division’s work. Are you a dynamic individual with excellent customer service skills, keen attention to detail, and a passion for helping others?

If so, WE WANT YOU

• Stable Employment:
  Join a team committed to your success and growth.
• 13 Paid Holidays - 12 Vacation Days and 12 Sick Days per year, starting on day 1.
• Career Development:
  Expand your skills with ongoing learning opportunities.
• Tuition Reimbursement:
  Support for your educational goals.
• 156% match on retirement contributions
• Caring Organization:
  Be part of a workplace that values inclusivity and diversity.
• Flexible Schedules:
  Balance work and life with our flexible scheduling options.

• Provide general office assistance and maintain office supplies.
• Enter information from Medical and NFOCUS claim forms with 95% accuracy and 8000 keystrokes per hour.
• Identify and correct any errors in the data.
• Sort, file, and organize documents.
• Open and process incoming mail.
• Copy documents as needed and conduct research to verify information.
• Review medical claim forms for missing or incomplete information and correct discrepancies.
• Answer calls regarding claim status, client eligibility, and provider payments.
• Use mainframe systems to verify and provide accurate information.
• Maintain confidentiality of all billing and provider-related information.
• Exhibit strong attention to detail and proofreading skills to ensure accuracy of documents and reports.
• Maintain regular and predictable attendance.

• Minimum Qualifications
  :
  Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
• Preferred Qualifications
  :
  At least one year of customer service experience, experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel. Internal and external customer service experience
• Knowledge of:
  Data entry techniques and procedures.
• Skills:
  
  Basic computer skills and knowledge of Microsoft Outlook, Microsoft Word and Excel; proofreading skills; accurate data entry.
• Abilities:
  Able to file and retrieve materials using alphabetical and numerical filing systems; able to perform repetitive work in a high-volume, fast-paced work environment.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: (Use the "Apply for this Job" box below)./

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: #benefits

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.