Patient Flow Advisor - St. Rita's Medical Center - PRN

Patient Flow Advisor - St. Rita's Medical Center - PRN

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Schedule: PRN – All Shifts

The Patient Flow Advisor works in the Patient Flow Center triaging phone calls and overseeing the daily processes related to bed placement, patient transfers, and admissions. The Patient Flow Advisor is responsible for overall bed management and throughput by working with unit-based Care Facilitators. The Patient Flow Advisor works closely with the Patient Access Liaison to ensure timely registration, insurance verification, precertification and general administrative tasks related to the admissions process.

The Patient Flow Advisory works to find accepting physicians and also to obtain admission orders at the earliest possible time for patient admissions.

• Answers telephone inquiries with appropriate introduction of self and service.
• Answers SRMC One Call Transfer telephone and facilitates patient transfers to and from the Medical Center.
• Provides assistance for direct admission as well as transfers from other facilities.
• Communicates with nursing units to determine information necessary for optimal patient placement (staffing, acuity, etc).
• Obtains required patient identifying data, such as name, DOB, phone number, and address for admissions.
• Facilitate 3‑way call with transferring facility & MD.
• Using current knowledge, appropriately assigns patient admission status (inpatient, outpatient, observation).
• Anticipates principal diagnosis based on information obtained and enters GMLOS and Target LOS in Stat Com.
• Creates pending bed request for notification to Care Facilitator in Stat Com.
• Involved in alert activation process for STEMI alerts (both internal and external notifications).
• Performs triage interview to assist in the selection of an appropriate physician based guideline.
• Answers Rapid Response Line with appropriate notification of Nursing Supervisor or Response Team.
• Must be a team player in regards to development of resources and policies.
• Maintains confidentiality of all interactions.
• Completes other duties as assigned by the Manager.

• Current Registered Nurse in the State of Ohio.
• BSN Preferred.
• Prior Med Surg experience (highly preferred).
• Certification in area of case management (preferred).

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at