Director, Surgical Services

Overview

Major Responsibilities:
Coordination and administration of all operational aspects to provide effective quality care for patients.

• Plans and directs the administrative and operational functions to maximize patient revenues, attract new patients, and meet regulatory requirements.
• Prepares and administers the departmental operating and capital budgets to ensure sufficient funds and personnel to accomplish departmental objectives within approved financial guidelines.
• Monitors department productivity levels and work functions to ensure proper staff and resource utilization. Ensures the development of staff within the assigned areas.
• Facilitates the care management process for Outpatient Surgery and Endoscopy patients in conjunction with care management and system goals.
• Identifies areas for operational efficiency improvement and implements changes.
• Assumes 24 hour accountability for the daily clinical and administrative functions.

• Development and implementation of strategic plans that integrate the goals of Advocate Health Care and Advocate Christ Medical Center's Mission, Values, and Philosophy and Strategic Plan(s).
• Develops and implements long- and short-range goals and objectives, policies, and procedures to meet demands for service in keeping with strategic plans for each assigned area; this includes planning of the interface with other functional areas.
• Facilitates patient focused care with ongoing research and review of state-of-the-art models of care delivery, spanning continuum of care.
• Integrates the functions of assigned areas and promotes interrelations between assigned departments and other hospitals and Advocate facilities to maintain consistent standards of care.
• Plans and implements new services. Determines fiscal feasibility of establishing new or expanded services including the reimbursement component, profitability, staff requirements, and availability of services.
• Conducts competitor analysis to determine program growth and market share and to keep abreast of trends or changes. Manages the development and implementation of business plans and objectives that support the effectiveness of existing and new programs as well as supports the growth of the hospital.
• Develops and presents new program ideas. Coordinates implementation of the new program as well as the marketing goals, and objectives which provide for the resources necessary to carry out the future growth of the hospital.
• Develops and oversees the compilation of statistical information to be used for current operations and future plans.

• Development and ongoing maintenance of collaborative relationships with department managers/directors, physicians, system-wide contacts and related external contacts in order to meet hospital/system objectives.
• Develops and maintains relationships with physicians as well as other hospital managers/directors and staff.
• Monitors impact of services on all other hospital services. Notifies other areas impacted by new and/or expanded services in order that planning for those services can be accomplished.
• Acts as liaison between physicians and other hospital departments to facilitate problem resolution.
• Develops and maintains various relationships with external clients/contacts to promote and ensure program growth.
• Serves as representative to department meetings as assigned.
• Works with program directors of Medical Education to ensure residency review requirements related to space, ancillary, and professional staff and other resources are met.
• Collaborates with peers system wide to develop standardized protocol, products, contracts, and expected outcomes.

• Establishes and maintains a comprehensive clinical care management system that reflects quality and patient satisfaction goals. Development and implementation of policies, procedures, and standards which follow quality management, Accrediting Organization, DNV, IDPH, CDC, OSHA, Magnet and other external guidelines.
• Facilitates and oversees the quality management programs for units and their adherence with system standards and regulatory agencies.
• Monitors changes and assures compliance with DNV/Governmental standards and makes changes in ACMC policy and procedure accordingly.
• Ensures that assigned areas have instituted an effective Performance Improvement program and that the program integrates with all related committees and processes.
• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.

• Keeps abreast of current standards and personal growth and development.
• Maintains memberships in professional and community organizations.
• Participates in activities to enhance professional growth and development by involvement in professional organizations and continuing education. Licensure:
  Nurse, Registered (RN) Education/Experience
  
  Required:
  
  Graduate from an accredited school of nursing or allied health
• Master's degree in related field
• Minimum 7 to 10 years experience in nursing or allied health