General Manager II

General Manager II at Kenco Group

Kenco Logistics is a leading 3PL provider in the U.S., focused on safety, sustainability, and continuous improvement. The General Manager II will oversee warehouse operations, drive efficiency, and manage site performance.

The distribution center general manager plans, directs, coordinates and implements all warehouse policies and procedures for the warehouse operation. In conjunction with these responsibilities, the leader will lead in accordance with Kenco’s Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or delegating to subordinates.

• Lead activities of site management and personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling.
• Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site.
• Develop long‑term planning and strategic initiatives for the site to ensure continued success and a satisfactory relationship with customers.
• Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices; analyze data to develop reports for interpretation and communication to customers and site personnel.
• Ensure communication and feedback for site and customer relations, including management review.
• Provide coaching and mentoring to site management and personnel in support of bench strength to ensure sustainability of the business and facility.
• Support a healthy and effective Lean culture by leading 5S, Gemba walks, A3’s, Kaizen events, Employee Suggestion Boards, etc., to promote continuous improvement for the benefit of our customers.
• Analyze operations to make necessary improvements that ensure cross‑functional operating efficiencies in the warehouse; analyze throughput information, capacity planning, flow, and financial information.
• Build strong relationships with customers and translate their strategic goals into site‑specific goals.

• Bachelor’s degree in Logistics, Business, or a related field.
• Minimum of 7 years of progressive experience within a distribution center and/or warehouse.
• Experience leading a team of salary and hourly associates with strong people‑management skills, conflict resolution, coaching, and performance management.
• Experience with labor/workforce management systems (e.g., SAP, Red Prairie, High Jump).
• Six Sigma Black Belt or Green Belt preferred but not required.
• Ability to work effectively in a multi‑tasking environment under stress and pressure; manage multiple projects and meet deadlines.
• Highly proficient in necessary computer applications (Excel, PowerPoint, Outlook, etc.).

• Business Acumen – knowledge of current and emerging policies, practices, trends, technology, and information.
• Communicate for Impact – communicate strategic vision, direction, priorities, and progress.
• Leading People – develop and implement strategies to maximize employee performance and engagement.
• Managing Transitions / Change Management – plan, manage, and communicate changes in processes.
• Relationship Management – build and maintain relationships with internal partners to complete projects.
• Strategic Agility – balance daily tasks with strategic actions impacting long‑term viability.

• Approximately 25% or less travel.

• For California residents – review Kenco’s privacy policy at
• Physical demands and work environment are representative of essential functions; reasonable accommodations available for disabilities.
• Kenco is an Equal Opportunity Employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• All internal job postings expire 14 days from the date they are posted.

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental…