Senior Software QA Specialist

About Open Eye

Open Eye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, Open Eye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world.

Open Eye’s solutions are available globally through a trusted network of certified service providers.

Open Eye is a subsidiary of  Learn more at

This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the Open Eye Code of Ethics and Business Standards. At Open Eye, our Software QA Specialist position will work out of our Liberty Lake, WA headquarters.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Conducts Agile QA for bugs and stories completed by the development team
• Interfaces with support and product management to diagnose and report customer issues
• Participates in Agile sprint planning and execution
• Creates and executes test plans based on software acceptance criteria
• Works with members of a project team to identify and qualify customer use cases/environments
• Manages testing of major feature development including coordination with junior testers
• Evaluates software and firmware applications for feature deviations from existing test plans
• Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configures and monitors long term and integration tests
• Assists and mentors other Software QA Specialist I’s and II’s
• Works with QA management to ensure SQA best practices are upheld in day-to-day operations
• Performs all other duties/responsibilities as necessary or assigned.

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill, and/or ability required to perform this job.

• High School Diploma or a General Education Degree
• A minimum of 8 – 10 years related experience and/or training
• Familiarity with web applications and web terminology

• Hardware and Software troubleshooting
• Windows, Linux & mobile operating systems
• SQL Query, VSCode, Postman knowledge
• Computer hardware component & networking terminology
• Internet and web applications

• The pay range for this opportunity is $25.00 - $30.00/hr in addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress
• Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year
  3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free  system for your home!

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact…