Director of Quality Engineering

Open Eye, the cloud video platform company, delivers intelligent video solutions that help organizations improve security, operations, and insight. Our platform combines cloud-managed video, edge-based systems, and AI-driven analytics to support video security, business intelligence, and loss prevention.

Open Eye is committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products are used in schools, hospitals, banks, retail environments, and other facilities around the world. Open Eye’s solutions are available globally through a trusted network of certified service providers. Open Eye is a subsidiary of  Learn more at

Job Summary

Open Eye is seeking an experienced Director of Quality Engineering to lead our quality organization within the Software Engineering department. This role is responsible for defining, executing, and evolving quality strategy across the platform while leading a high-performance organization that delivers reliable, scalable, and customer-focused software.

As the Director of Quality Engineering, you will own Software Quality Assurance (SQA), test automation, and software release management across cloud services, edge-based software, mobile applications, analytics and AI capabilities, and ongoing hardware integration. You will set quality vision and standards, drive predictable and high-quality releases, and ensure quality is embedded throughout the software development lifecycle from design through post-release support.

This role requires a leader who can assess current practices, strengthen the foundation already in place, and strategically adapt quality approaches as the team and platform scale. You will serve as a technical and strategic voice for the responsible integration of AI into quality engineering workflows, while building and developing strong teams, advancing modern quality engineering and automation strategies, and working closely with cross-functional teams to manage risk, improve outcomes, and balance speed with quality.

The ideal candidate brings deep technical expertise in quality engineering, proven experience leading managers and complex teams, and the strategic judgment to scale quality practices in alignment with Open Eye’s business objectives and culture.

Role and Responsibilities

Quality Strategy and Leadership

• Establish and communicate a comprehensive quality strategy and vision aligned with company objectives and product roadmaps.
• Own quality outcomes across the platform, including cloud services, edge‑based software, mobile applications, analytics and AI capabilities, and hardware integration.
• Represent quality engineering in executive discussions, providing transparent reporting on product readiness, risks, and trade‑offs.
• Establish frameworks for balancing speed and quality, enabling informed decision‑making on release timing and scope.
• Increase organization‑wide transparency into quality strategy, test plans, and automation priorities so engineering and product leaders have consistent visibility into how quality is achieved across major initiatives.
• Establish clear, consistent quality visibility standards that define how test plans, coverage, and quality signals are communicated at the feature, system, and release levels.

Organizational Leadership and Talent Development

• Lead, develop, and mentor managers and teams across SQA, test automation, and release management functions.
• Recruit, evaluate, and develop top talent to build and sustain world‑class quality engineering capabilities.
• Oversee capability and capacity planning to ensure teams are appropriately staffed, skilled, and resourced to support current and future initiatives.
• Foster a culture of accountability, collaboration, and continuous improvement within the quality organization.

Quality Engineering Practices and Automation

• Define and evolve quality standards, methodologies, and best practices that drive predictable, high‑quality product releases.
• Champion modern testing approaches, tools, and automation frameworks to improve coverage, efficiency, and signal.
• Drive continuous improvement initiatives…