Bay Admissions

Responsibilities

Main responsibility is to maintain a FRIENDLY and PROFESSIONAL cashier window at all times, using exceptional customer service skills.

• Display a friendly and courteous attitude towards the public at all times
• Know all duties and regulations which apply to the aquatic park
• Communicate with the supervisor and managers
• Responsible for handling cash and accounting for extra purchases
• Keep lost and found in an orderly manner and check items into the logbook
• Keep countertops clean at all times, and cashier area organized and tidy
• Familiarize yourself with the proper use of the public address system. Pages should be limited and done as per direction by the supervisor or managers
• Phones are NOT FOR PRIVATE USE. This goes for friends and relatives calling in
• Desk phone is a listed number. Emergencies have priority over all other calls
• Handle telephone calls in a polite manner. Answer with “Adventure Bay Family Water Park, this is (your name), how may I help you?”
• Take notes and messages for the staff; and relay them accordingly
• Be well informed of all program activities and be able to inform the public