Sales Co-ordinator
Listed on 2026-03-11
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Customer Success Mgr./ CSM
Hire and Sales Coordinator (Onsite)
Location: Leyland
Hours: Monday to Friday, 07:30–17:00
About SpeedySpeedy are the UK’s leading hire provider with the widest range of tools, specialist equipment, plant and support services — everything for every job.
AboutThe Role
As an Onsite Hire Coordinator, you will take ownership of customer hire requests from initial enquiry through to delivery, collection and completion. You will work closely with customers via telephone and email while collaborating with depot, transport and operational teams to coordinate equipment availability and logistics effectively.
This role requires strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast-paced operational environment. Your focus will be on delivering an efficient, accurate and customer-focused service at all times.
Key Responsibilities- Manage customer enquiries professionally via telephone and email
- Coordinate equipment availability across the network to meet customer demand
- Arrange deliveries, collections and exchanges in line with customer requirements
- Liaise closely with depot teams, drivers, engineers and operational colleagues to ensure smooth service delivery
- Accurately process orders and maintain up-to-date records using internal systems
- Monitor open orders and proactively resolve any delays or service issues
- Maintain regular communication with customers to provide updates and manage expectations
- Ensure all processes are followed in line with company procedures and compliance standards
- Support your business unit/team in delivering our ESG Strategy — Decade to Deliver
- Strong organisational and time management skills with the ability to prioritise effectively
- Excellent written and verbal communication skills
- Confidence using systems and managing administrative processes accurately
- A proactive, collaborative approach with a strong attention to detail
- Ability to work effectively under pressure in a fast-paced environment
- Commitment to delivering excellent customer service
- 26 days’ holiday plus bank holidays
- Pension scheme
- Life assurance
- 95% staff discount across the Speedy brand
- Voluntary Health Cash Plan
- PAM – Employee Assistance Programme (EAP)
- My Staff Shop: retail discounts and offers
- Green Commute Initiative:
Cycle to Work scheme - Ongoing training, development and career progression opportunities
We also offer flexible working options through our Work Life Balance initiative
, supporting colleague wellbeing and more balanced ways of working wherever operationally possible.
Please note that some roles within The Speedy Group UK & Ireland may require DBS, credit or security clearance checks.
Speedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.
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