Customer Service Advisor

Benefits & Rewards

• Accelerated Earnings:
  Competitive salary of £26,502.36 (£12.70 per hour) plus a robust monthly bonus scheme.
• Work‑Life Balance:
  Predictable 5‑week shift rotation with only one late‑shift week and one full weekend per five weeks.
• Generous Leave:
  Annual leave that grows with your service.

• Clear Progression Pathways:
  Structured training and internal routes for advancement.
• Premium Wellness Package:
  Free on‑site gym access, healthcare cash plans, and an employee assistance programme.
• Daily Comforts:
  Free tea & coffee, subsidised fresh food options, and exclusive high‑street discounts.

You will be the vital link between our products and our customers, ensuring every interaction is seamless and satisfying.

• Engage and elevate:
  Connect with customers via phone, email, and live chat to deliver 5‑star solutions.
• Expert consulting:
  Guide customers to the perfect bathroom fit, from state‑of‑the‑art showers to elegant roll‑top tubs.
• Achieve goals:
  Consistently meet KPIs and SLAs.
• Team collaboration:
  Share insights and best practices to improve service efficiency.

We’re seeking motivated individuals with a strong foundation in customer service or contact centres (not a strict requirement). Computer‑literate and multitasking, you must have a genuine passion for problem‑solving and a desire to create satisfying customer journeys.

• Location:
  
  Leyland, Lancashire
• Salary: £26,502.36 (£12.70 per hour)
• Start Date:
  
  Monday, 26.01.2026
• Hours:
  
  40 per week
• Shift Example (5‑week rotation): 12:30–21:00 for one week, 09:30–18:00 for one week, 08:00–16:30 for two weeks.

At  we are dedicated to a fair, enriching, inclusive workplace where everyone is respected. We are an equal‑opportunity employer and a Disability‑Confident Committed Employer. If you require adjustments, please let us know.

Note:

we are unable to sponsor work visas for international applicants currently.

Ready to make 2026 your best career year yet? Apply now and start the new year with powerful momentum!